Acceptable Evidence Guidance – 17th September Update

17th September 2018

In March 2018, we updated the latest version of the Acceptable Evidence Guidance for ACE. Since then we have made the following changes:
 

Changes to existing pages:
 

SQA: we have updated the evidence to include screenshots and reports from their updated online systems as well as new unacceptable examples.
 

EAL: we have added newly branded acceptable certificates.
 

If you have any questions relating to this issue then please contact the ACE support team via ace.helpdesk@fisss.org or by calling 0300 303 4444.
 

The Tech Partnership

14th June 2018

The Tech Partnership will be closing in September 2018 and Instructus will be taking over these apprenticeship certification responsibilities.

 

For further information please see the following –

 

https://www.thetechpartnership.com/about/legacy-transition-plans/

 

https://www.instructus-skills.org/instructus-tech-partnership-certification-apprenticeship/

 

If you have any questions relating to this issue then please contact the ACE support team via ace.helpdesk@fisss.org or by calling 0300 303 4444.
 

Federation Oracle

5th June 2018

The sun is shining, the birds are singing, it must be time for another issue of the Federation Oracle!  Packed into this hold-on-to-your-hat edition you will find information on:
 

  • ACE360’s Road Show
  • The Assessors Guild’s online arrival!
  • Our dramatic achievements in reducing rejection rates
  • And the results of our Customer Satisfaction Survey

Apprentice Consent Form

17th May 2018

We have revised the ACE Consent Form to include a link to our updated Data Use and Management Policy
 

When possible we would recommend that this version of the Consent Form is used to ensure that consent is given in line with the most up to date legislation and that your apprentice’s data stays as accurate and secure as possible.
 

If you have any related queries please let us know at ace.helpdesk@fisss.org
 

GDPR

14th May 2018

With GDPR legislation coming into effect from 25th May onwards we have updated our Terms and Conditions and our Data Use and Management Policy to be ahead of the changes in law, however our attitude to your data and it’s security has not changed.
 

  • We will protect your data securely and it will only be used by us for the service we provide.
  • We will not sell or give it to a third party for them to use.
  • You can ask to have a look at the information we hold and if there is a mistake we will correct it.
  • You can ask for your data to be erased and you can ask for it not to be used for research.
  • You can read our data use and data management policy by clicking here fisss.org to see the full details

We keep your personal information private and safe – and put you in control.
 

If you would like further information please let us know at ace.helpdesk@fisss.org
 

ACE transition to ACE360 – From Frameworks to Standards

24th April 2018

ACE brought you the Framework for Apprenticeships, ACE360 brings you the new Standards for Apprenticeships.

 

Our ACE360 website explains how ACE360 will benefit your organisation as we transition to Apprenticeship Standards.

 

Over the coming months we are also hosting a series of events to discuss the transition from ACE to ACE360 and provide you with in depth information about ACE360.

 

If you would like to book a place at one of our events please follow the links below:

York – 2nd May

Nottingham – 6th June

Manchester – 3rd July

London Morning Session – 4th July

London Afternoon Session – 4th July
 

Federation Oracle

15th March 2018

Now the snow is thawing, the flowers are pushing through the earth and it’s time for Spring and another issue of the Federation Oracle!  Packed into this straining-at-the-edges edition you will find information on:

  • ACE360
  • The Assessors Guild
  • GDPR
  • And Rejection and Satisfaction!

Acceptable Evidence Guidance – 1st March Update

5th March 2018

In December 2017, we updated the latest version of the Acceptable Evidence Guidance for ACE. since then we have made the following changes:
 

New Pages
We have added a new Awarding Organisation: Agored
 

Changes to Existing Pages
AQA: we have added a new certificate to reflect the GCSE English and Maths numeric grading.
OCR: we have added an updated version of the Interchange General Qualification Printout.
Pearson: we have added a BTEC Essential Skills Confirmation Report.
 

If you have any questions relating to this issue then please contact the ACE support team via ace.helpdesk@fisss.org or by calling 0300 303 4444.
 

ACE Customer Satisfaction survey 2018

5th February 2018

As we begin a new year we would like to take some time to reflect on 2017. Each year the Federation carries out an annual, online survey of its key customers, to collect their views on a number of issues. Such as the operational performance of ACE itself and specifically on their experiences of the support and guidance that you get from both the Federation and individual Certification Bodies.
 

This year’s survey is now available for you to give us your feedback and will remain open until 5pm on Friday 16th March. Previous year’s surveys have had a tremendous response rate and we really appreciate and value all of your feedback. Please do take the time to tell us what you think.
 

By completing the survey in full, you will be entered into our prize draw to win one of three prizes of either £100, £50 or £25 in high street vouchers. Winners will be randomly selected once the survey has closed and winners will be individually contacted. A list of winners will be published, on our ACE website, in due course.
 

Festive Office Closure

12th December 2017

The FISSS offices will be closing on Friday 22nd Dec 2017 and reopening on Tuesday 2nd Jan 2018. During this period the ACE system will be available for you to load/amend apprentice records, however we will be unable to provide any additional system support. We will endeavour to resolve any outstanding queries upon our return.