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The ACE system has recently been updated to prevent the same user login being used multiple times. This is a security feature to help prevent against fraud within the certification process.

You will need to leave it 10-15 mins, clear your cookies and favourites of the ACE site and enter the site manually into the web browser.

Remember to click the logout button when you are finished with the ACE site and don’t just close the tab/browser.

Test to see if your computer is compatible with ACE with our system checker tool.

Monthly Archives: February 2019

Acceptable Evidence Guidance – 25th February 2019

25th February 2019

In December 2018, we updated the latest version of the Acceptable Evidence Guidance for ACE. Since then we have made the following changes;

Cskills Awards was previously the Awarding Organisation for CITB, it is now part of NOCN. We have therefore updated our NOCN guidance to incorporate NOCN_Cskills, NOCN/NOCN_Cskills.

If you have any questions relating to this then please contact the ACE support team via ace.helpdesk@fisss.org or by calling 0300 303 4444.