Each year the Federation carries out an annual, online survey of its key customers, to collect their views on a number of issues, such as the operational performance of its online certification systems, ACE, ACW and MAO and its newest platform, ACE360, an online End Point Assessment platform. Users are specifically asked to rate their experiences of the support and guidance that they get from both the Federation and individual Certification Bodies.

A summary report of the findings from the 2022 survey can be accessed here.

Thanks to everyone who took part in the survey and for your valuable feedback.