We have recently implemented some updates within the ACE system. Please see below for more detail.
Start Date/Framework Validation
New validation is being introduced to the Framework tab of every ACE apprentice record.
During the framework selection process you should always select the framework relevant to the apprentice’s Start Date*. However, if you happen to make an incorrect selection you will receive the following error message –
The framework selected was not an active framework at the start date of this Apprentice. Please double check the start date and framework selected. If you cannot find the correct framework please contact the relevant Certification Body
To resolve this you will need to return to the Framework tab and reselect the correct framework based on the apprentice’s Start Date*
This should help negate any selection errors and reduce unnecessary rejections, and give you clearer direction when uploading apprenticeship claims.
You may notice changes on the system from 18th Monday July as we update all frameworks within ACE.
*This refers to the Start Date as recorded in an apprentice’s Basic Info tab.
UKPRN
A new field has been added to all Centre registrations, under the Basic Information tab, allowing you to record your UK Provider Reference Number (UKPRN). Please note this field is not mandatory.
Advanced Search by Level
A new Advanced Search Field has been added – all users can now search by Apprenticeship Level.
Notifications
Users can now expand their view Notifications up to 100 per page, and a ‘Select All’ feature has also been added.
If you have any further questions in the meantime please do not hesitate to contact the ACE Support Team