Knowledge Base / Accessing the Helpdesk for the first time

The Helpdesk is fully integrated with the ACE system meaning that once you are logged-in you can access the Helpdesk with a simple click. You will find the Helpdesk tab next to the ACE Logout tab.

 

 

login

 

 

 

Simply click on the Helpdesk button which will take you to the Helpdesk welcome page. If this is the first time you have used the online Helpdesk you will see the screen below –

 

welcome page

Posted in: 02. HELPDESK