This apprenticeship programme is designed for new entrants to roles in which they will be working with IT systems and software. The framework offers a wide range of optional units that the Apprentice can study to match their particular organisational and job role requirements.
Available at Levels 2 and 3, the framework is suitable for those whose main job role is to use IT applications in support of colleagues or customers in any sector or industry. This can include:

providing support and assistance to colleagues to make effective use of available IT systems and software
developing, testing and implementing solutions to improve workplace productivity through the use of IT
using the advanced features of IT Application Software in the creation and amendment of many types of formatted information including documents, diagrams, spreadsheets and presentations. maintaining simple websites, using the internet to find and exchange information and using social media to disseminate information