This apprenticeship framework has been designed to provide a progression route for those joining Facilities Management (FM) at levels 2 and 3. It also provides an entry point and work based progression for those with A levels and BTECs. It allows Facilities Managers to expand their knowledge base and develop critical thinking skills. There are two routes; a generic or soft services route and a building services or hard services route. Both levels consist of Higher Education qualifications and qualifications offered by the British Institute of Facilities Management (BIFM).