Knowledge Base / Will I be refunded if I submit a learner to the wrong Certification Body?

Once a learner has been set to Pending Certification costs are incurred by the Certification Body so no refunds will be given if a candidate is submitted to the wrong Certification Body. The ACE system is designed to give users the opportunity to check all information added to the Apprentice record before submitting them for certification and paying the £22 fee. If you are unsure of any of the details for your apprentice please contact the Apprenticeship Support Team or CB before submitting the apprentice.

Posted in: 09. Central Payment System (CPS) FAQs