Knowledge Base / I log in and the screen is blank.

Your firewall is blocking access to the website; you will need to update settings to allow access and add ACE to your whitelist.

 

If you continue to have problems logging in then please check your computer ACE compatibility here.

 

If problems persist then please contact the ACE Support Team on 0300 303 4444 or ace.helpdesk@fisss.org

Posted in: 02. Customer Service