07. Super Centres and Single Sign On

What is a Super Centre?

Since ACE was launched in January 2012, ACE Users have been asked to register separate accounts for each of the certification bodies that they work with. To coincide with the launch of ACE 2.0 on the 1st of April 2014, we are launching new Super Centre accounts which will allow users to access all of their apprentices, regardless of Certification Body, under one account.

 

Note: Super Centre accounts will become mandatory on the 1st of April 2014. All current ACE centre accounts will become void on this date.

How do I register for a Super Centre account?

By completing the Super Centre registration form below, a link to this form is also on the homepage. A member of the ACE Support Team will contact you within 10 working days to set-up your account. Once your account set-up is complete you will receive a confirmation email containing details of your new account.

 

Click here to access the registration form.

 

Who in my organisation should register for a Super Centre account?

We recommend that the user who uses ACE most frequently registers for the Super Centre Account. This person will become the main admin user for your organisation. This user will be able to create an unlimited number of bespoke accounts for other members of their organisation.

I require certificates to be posted to more than one address, will I need more than one Super Centre Account?

Yes. Only one postal address can be registered for each account and this should be the address that you want all certificates to be posted to. If you require certificates to be sent to multiple addresses, you will need to register for more than one Super Centre account (one for each address).

I require my certificates to be purchased by more than one registered finance user, will I need more than one Super Centre Account?

Yes. Only one Finance User can be registered for each Super Centre account. If you require certificates to be purchased by multiple Finance Users, you will need to register for more than one Super Centre account (one for each Finance User).

When can I start using my Super Centre Account?

The Super Centre accounts will become active on the 1st April 2014. You will not be able to use your new account until this date.

Will I still be able to use my old centre details after the Super Centre accounts go live?

No. From the 1st of April 2014 you will have to have a Super Centre account to access ACE. Please register for your Super Centre account as soon as possible to ensure there is no delay in your ability to claim for certificates.

Will my Finance User need to be re-registered for a new account?

No. Your current Finance User will automatically be transferred to your new Super Centre account. If you have more than one registered Finance User who purchases credits on your behalf, you will need to register for more than one Super Centre account (one for each of your finance users). If you want to change your finance user, please contact the ACE Support Team or email cps@fisss.org.

I only work with one Certification Body, what other benefits will a Super Centre account offer?

Super Centre accounts will offer the following improvements:

 

Enhanced Evidence tab

Archive tab for printed apprentices

Improved Search functionality

Improved reporting tools

 

Keep an eye on the ACE News feed for more information in the weeks leading up to the ACE 2.0 launch on 1st of April 2014