To add a new user:
— Select the Users Tab and click Add User.
— Enter all of the information ensuring that the contact details are correct.
— Once complete, select Create Item.
Note: in order for the new user to see apprentices within ACE you will need to assign CBs to the account (see Linking Bodies for further details).
To edit an existing User:
— Double click on the username and amend the detail, then select Update Item.
The option for read only allows you to provide colleagues access ACE but block access to apprentice records. They will only be able to access the reporting functionality of the system.
Please note only Centre Admin logins can add and amend User details.
Posted in: 02. Customer Service