Customer Satisfaction Survey 2017

6th February 2017

It’s that time of year again!

 

Each year the Federation carries out an annual, online survey of its key customers to get their views on a number of issues such as the operational performance of ACE itself and specifically to get feedback on their experiences of the support and guidance that they get from both the Federation and individual Certification Bodies.

 

Your feedback is very much appreciated as it helps to inform, direct and improve our customer service and support offer.

 

In previous years we have seen unprecedented levels of responses to our survey and, as one of our key customers, we would very much appreciate if you could take the time to complete this short online survey and give us your feedback on how you think we are doing!

 

By completing the survey in full you will be entered into our prize draw to win one of three prizes for high street vouchers of either £100, £50 or £25. The winners will be randomly selected once the survey has closed and winners will be contacted individually. A list of winners will be published in due course.

 

This year’s survey will close at 5pm on Friday 24th March. If you have any questions in the meantime please do not hesitate to contact the ACE Support Team.

 

In due course we will share the findings from the survey.

 

Many thanks and kind regards

 

The Federation